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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will open. It contains exhaustive info about all the operations that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast assortment of instructional video clips clarifying how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, have a glimpse at our extensive FAQ section, which comprises questions asked by real people and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new articles so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our great team of technical support engineers available 24-7-365 and eager to assist you with any question. Each trouble ticket you submit will be replied to within 60 minutes (the average trouble ticket response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 134790

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com