A live chat is a real-time method of communication between a web hosting provider's support crew and its clients. It is an efficient method to receive some information about the web hosting services or have some problem resolved as you're talking to a live representative. The benefits of using a live chat service instead of calling or opening a support ticket are the lower chance of errors any time you exchange information like usernames or domain names, the quicker response time since the communication is live plus the fact that you don't have to stay on the chat all the time - you can do something else entirely while the representative investigates the issue involved. Also, you will be able to connect with a live chat room from any kind of computer that is connected to the web, avoiding the phone rates that you'll have to pay when you're calling to another country.
Live Chat Support in Website Hosting
We provide a live chat assistance service for all Linux website hosting service that we offer and we are able to support you with almost everything in real time. In case you do not have an account with us yet, we are able to provide you with more information about the packages so as to help you to pick the most suitable package. If you are a current client, we can help you with any general or billing issue as well as with multiple common technical issues, for instance an email address installation in a desktop e-mail client. In case you can't phone us for whatever reason or you are in a country where we don't have a local phone number, our live chat will be the best option to contact us. Certainly, some matters need additional time to analyze and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we will save you time and assist you with quite a lot of problems on the chat.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we provide with all our semi-dedicated service, you will be able to find the replies for any questions you have or get various troubles dealt with instantly. The chat service is available every day, thus you will be able to speak with an agent even on weekends and holidays. In the event that you are unsure which package would be better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you may come on our live chat before buying anything. If you are a present customer, you will be able to find more information about billing issues, account settings as well as a variety of common tech issues you may encounter, for instance when you cannot install an email account in a client on your PC. Our live chat will save you a considerable amount of time regardless where you are or when you get in touch with us.