1 hour ticket response
eGeekMD’s team of technical support engineers is devoted to supplying swift answers to all your inquiries. We will review your helpdesk ticket the minute it is received and will get back to you with a solution to the problem within maximum one hour after the support ticket submission. In reality, our average helpdesk ticket response time is twenty minutes.
A Top–Class Customer Care Service
Our client service staff representatives have extensive experience in the Linux website hosting service market and are accomplished enough to provide a fast solution to your problem. If, however, the problem at hand is not within the competency of a technical support engineer, the ticket will be sent to a developer or admin for further assistance.
An Easy–to–Browse Help Center
To help you find a quick tip on how to use a given service, we have implemented a truly user–friendly Help Center section in your Web Hosting Control Panel. You can search through a large collection of web hosting account administration articles and website administration articles, check out our F.A.Q. database or check out our how–to video tutorials.
