Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into your Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed towards fixing any common issue that you could have, they are contributed by our support team of skillful technicians.

  • Top quality support service

  • How–To Videos

  • We have compiled a collection of step–by–step video tutorials that visually display how you can address a typical problem connected with your Linux website hosting service account. You’ll find the tutorial videos in the Help section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer service and a 1–hour support ticket response time guarantee. Our capable tech support engineers will be available to you 24–7 to reply to your enquiries and to troubleshoot any issue that you may possibly chance upon. Simply submit a customer service request from the Help section and we will respond back to you instantly.